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Long term care providers want to make sure that they are getting the right reimbursements while providing patients with a higher level of care, which can be guaranteed only in the presence of qualified staff. But with the general shortage of skilled staff coupled with high staff turnover, facilities need a more efficient staffing model that improves care, reduces costs, and increases workforce engagement. As not many workforce management solutions are exclusive to the long-term care space, they are facing a challenge in hiring qualified and trained healthcare personnel to provide optimum care.
Addressing these challenges is Massachusetts-based IntelyCare, equipped with the best intelligent workforce management solution built for long term healthcare facilities. “IntelyCare understands the needs of healthcare facilities at a hyper-local level to improve care by automatically optimizing and augmenting staff,” says Prince Nnah, Co-Founder and Chief Revenue Officer of IntelyCare.
As a technology-based staffing company, IntelyCare’s on-demand platform helps facilities tackle staffing challenges, thereby improving patient outcomes alongside a considerable reduction in turnover and cost savings. “IntelyCare’s technology-driven processes help improve staffing and result in better care, which in turn bolsters a facility’s rating,” says Nnah.
With robust customer service, IntelyCare ensures the best outcomes for its customers. This is exemplified in an instance where a Pennsylvania-based customer that came onboard almost a year and a half ago received their five-star rating from the Centers for Medicare & Medicaid Services (CMS). IntelyCare, being true partners with the customer, provided staffing and customized the dashboard for them. IntelyCare’s excellent staffing platform and assistance not only enhanced the care provided by the facility but also resulted in the client improving the CMS rating of their facility over the past years.
IntelyCare understands the needs of healthcare facilities and nursing professionals at a hyper-local level to improve care by automatically optimizing and augmenting staff
In the future, IntelyCare plans to extend its geographical footprint by moving out to the West and the Northeast. The company’s short-term goals include boosting the engagement of the workforce, providing long term facilities with the necessary tools, and helping them manage their team’s credentials. Nnah explains, “Engagement is crucial in the workforce because with ‘better workforce comes reduced turnover’. We partner with long term care facilities, and lay the groundwork for them to be successful.”